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We are offering drop-in appointments across all our developments; however, should you wish to have dedicated time with our sales advisor, we encourage you to book ahead. Click here for further details.

Warranty and insurance protection

Another reason to buy new with Bellway

All our new properties come with a 10-year warranty.

You’re in safe hands

You’re in safe hands

Our homes come with a 10-year NHBC Buildmark policy, or an equivalent warranty from another provider. This includes deposit protection from exchange of contracts, a two-year builder warranty from legal completion, and then eight years of structural defects insurance cover.*

The NHBC, a non-profit organisation, is the leading warranty and insurance provider in the UK, setting the standards for new homes. The company invests in funding to improve quality across the industry, and NHBC auditors check and examine all properties at various construction stages.

Each and every one of our properties is built in compliance with the exacting requirements of new-home construction. This is further reassurance that everything from our design process and workmanship to the materials we use, are of the highest standard.

Home interior

What is covered?

During the first two years, the warranty is provided by Bellway and covers damage repair, the removal of contaminated land, and costs incurred as a consequence of work carried out on your home, such as alternative accommodation and storage expenses.

From the third year through to the tenth, your home is covered by further insurance protection from an independent provider, the NHBC, and will typically include roofs, flues and chimneys, walls, stairs, ceilings, foundations, glazing and access. Exclusions apply.

*For more details, visit the NHBC website at www.nhbc.co.uk/homeowners and view the ‘Welcome to NHBC warranty and insurance’ brochure, or refer to the brochure of your alternative warranty provider.

New Homes Quality Code

New Homes Quality Code (NHQC)

Bellway abides by the New Homes Quality Code (NHQC), an independent industry code established to champion quality new homes and deliver better outcomes for consumers.

From Tuesday 4 October 2022, customers purchasing a Bellway home will be protected by the New Homes Quality Code.

Consumer Code for Home Builders

Consumer Code for Home Builders

Bellway abides by the Consumer Code for Home Builders, which is an independent industry code developed to make the home-buying process fairer and more transparent for you.

If you purchased your Bellway home before Tuesday 4 October 2022, you will be protected by the Consumer Code for Home Builders.

Exceptional Design & quality craftsmanship

Our promise to you

Bellway has a reputation you can trust, providing only the highest level of care from your initial enquiry through to moving day and beyond.

Couple eating together in dining area

Our complaints procedure

To ensure your issue is handled by the right people, please take a look at our complaints handling procedure.

We are delighted to have been awarded 5-star builder status by the Home Builders Federation for the seventh year running. This prestigious award is not only a reflection of our exceptional quality housing, but of our ongoing commitment to you — with 9 out of 10 customers saying they would recommend us to a friend.

More than a home builder

All you need when it comes to finding your new home