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Award-winning customer satisfaction

Independently recognised by our customers for delivering quality in construction and customer care

Award-winning homes

More than 90% of our customers would recommend us to a friend.

Award-winning homes

We are delighted to have achieved 5 star builder status in the national Home Builders Federation (HBF) awards for four years running.

This coveted award reflects our commitment to delivering exceptional quality as standard to our customers, throughout our construction process, in the homes we create, and in our aftercare and customer service.

To be voted a 5 star builder is all the more of an honour because it is independently decided by our customers – more than 9 out of 10 of whom would recommend us to a friend.

Home builders federation 2020 - 5 star home builder Home builders federation 2020 - 5 star home builder Trustpilot

Quality and care – as measured by our homeowners

The Home Builders Federation (HBF) awards 5 stars for customer satisfaction to companies in England and Wales who receive a rating of at least 90% in its National New Homes Customer Satisfaction Survey.

This annual survey allows our homeowners the opportunity to rate us on build quality, design, sales and customer care. A coveted 5 star rating means that over 90% of our customers, who completed the survey, would recommend us to a friend.

Home builders federation 2020 - 5 star home builder
HBF 2020

The customer’s experience at heart

We pride ourselves on our excellent customer care and our customers are at the heart of everything we do. Our reputation is built on trust and we help thousands of people to buy their dream home every year.

We operate a policy of continuous development across our business, which is designed to keep us at the forefront of the construction industry – both in terms of service delivery and product range.

Our customers can expect the very best from us at all stages of their buying journey, while our new Artisan collection of house styles brings together knowledge and craftsmanship gathered over more than 70 years in the homebuilding sector.

We are committed to delivering high-quality homes, outstanding service and exceptional aftercare.

Quality developments and trusted advice

All you need when it comes to finding your new home

Over 70 years of quality