Chief Executive’s Statement

We have enjoyed yet another successful and record year in 2016, increasing the number of new homes sold by almost 13% to 8,721 and opening two further new divisions - South Midlands, located in Coventry, in February 2016 and Durham, located in Darlington, in August 2016.

As we continue to grow so does our workforce and we increased the average number of people employed by 9% to 2,366. When added to those sub-contractors and supply chain partners we engage indirectly, this clearly demonstrates the positive contribution our increased building activity makes to the local and national economy and I would like to extend my thanks to all those who have worked for and with Bellway for their skill, hard work and dedication.

Identifying, recruiting and retaining experienced high calibre people continues to be a key activity for Bellway and we recognise our responsibility to develop the next generations of skilled workers. We have increased the number of apprentices and graduates within Bellway by 14% and continue to develop and invest in our existing people, increasing training hours by 36% and providing NVQ training for Site Managers and Assistant Site Managers. As part of this focus on developing our people, we have appointed a new Group Human Resources Director and a Learning and Development Manager.

As one of the UK’s largest house builders, our aim is to provide high quality new homes to match the aspirations of our customers. We strive to ensure that our highly skilled workforce build every home to a high standard and this focus has seen 43 of our Site Managers win National House Building Council ‘Pride in the Job’ awards this year, a 30% increase on last year. Our customers are clearly seeing the benefits of this, with our overall customer care score increasing to 85.7%.

We continue to measure our CR performance through our Bellway4Good Steering Committee, focussing efforts on the core areas that most concern both the Group and our stakeholders. During the past year we have made significant progress against a range of targets, including:

  • Increasing the percentage of construction compounds fitted with energy saving devices to 84.3% (2015 – 51.9%).
  • Improving our waste diversion rate to 95.9% (2015 - 92.9%).
  • Achieving an improved National House Building Council safety score of 0.776 (2015 – 0.936).
  • Increasing the minimum employer matched pension contribution rate to 4%.
  • Donating £159,228 to our national charity partners. 


We remain committed to improving our environmental credentials, listening to and meeting the needs of various stakeholder groups and improving the sustainability of our homes. If you have any comments about our approach to CR we would welcome your feedback.

Ted Ayres
Chief Executive